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  • Cancellations / Freezes / Changes of Membership »

    • We offer ONE freeze of one month per membership term. There is a $50 administrative fee for freezing to be paid at the front desk.

    • You can transfer your membership ONCE per membership term. There is a $50 administrative fee for transferring membership to another family member or a friend. The fee is collected at the front desk.

    • Early termination fee is $300 for any membership. You are also required to give 30 days WRITTEN notice before we can process your request. Early termination fee must be paid at the FRONT DESK ONLY and the written notice must be given at the same time, before the membership can be terminated early.

    • Cancellation due to a medical reason requires medical documents. There is a $100 administrative fee to be paid at the front desk for early termination due to medical reasons.

    • Proof of address is required for cancellation due to relocation of more than 25 miles from original place of residency or the gym location. Acceptable documents are copies of last month utility bill / credit card statement under members name with new address showing.

    • ALL CANCELLATIONS require a 30 days WRITTEN notice mailed to the facility’s address. We do not accept verbal or email cancellations.

    • Cancellation at the end of contract also requires a 30 days written notice sent to the facility’s address.

    • Processing of your request can start only once we have ALL the required documents, payment and WRITTEN cancellation request.

    • Our address is: Siam Star Muay Thai and MMA, 1314 W. McDermott Dr. #130, Allen, TX 75013